Talabat Terms and Conditions

By accessing, registering on, or using the Talabat platform in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and Talabat.

If you do not agree with any part of these terms, you must not use the Talabat platform. Continued use of Talabat following any update to these terms constitutes your acceptance of the revised version.

To register and use Talabat, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing Talabat from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a Talabat employee.
• You must not have been previously excluded or banned from Talabat for any reason.
• You must be acting on your own behalf and not as an agent for any third party.

Talabat reserves the right to request proof of age and identity at any point. If satisfactory documentation is not provided within a reasonable timeframe, Talabat may suspend or close the account and withhold any associated funds pending investigation.

When registering on Talabat, you are required to provide accurate, complete, and current information. You must update your account details promptly if any information changes. Providing false or misleading information during registration is a breach of these terms and may result in account closure.

Each individual is permitted to hold only one Talabat account. If you have forgotten your login credentials, use the account recovery process rather than creating a new account. Duplicate accounts will be merged or closed at Talabat's discretion, and any bonuses claimed across multiple accounts will be voided.

• Your username and password are personal to you and must not be shared with any other person.
• You are responsible for all activity that occurs under your Talabat account.
• If you suspect unauthorised access to your account, contact Talabat support immediately via live chat.
• Talabat will never ask for your password via email, chat, or any other channel.

Talabat reserves the right to verify your identity at any time using the information provided during registration or through additional documentation requests. Accounts that cannot be verified may be suspended until verification is complete.

All financial transactions on Talabat are conducted in Bangladeshi taka (BDT). Talabat supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳10. Minimum and maximum withdrawal amounts are displayed within your account settings and may be updated from time to time.

Deposits are credited to your Talabat wallet immediately upon confirmation from the payment provider. If a deposit does not appear in your account within 10 minutes, contact Talabat support via live chat with your transaction reference number.

• Deposits must be made from a payment account registered in your own name.
• Third-party deposits — payments made from an account belonging to someone else — are not accepted.
• Talabat does not charge fees on deposits, though your payment provider may apply their own charges.
• Withdrawal requests are processed within minutes in most cases, subject to standard verification checks.
• Withdrawals will only be sent to the same payment method used for the most recent deposit.

Any funds deposited in error must be reported to Talabat support immediately. Talabat will make reasonable efforts to reverse erroneous transactions but cannot guarantee recovery in all cases.

Talabat offers bonuses and promotional credits to eligible members from time to time. All bonuses are subject to the specific terms stated at the time the offer is presented, including wagering requirements, time limits, and eligible games.

• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• Wagering requirements must be completed within the time limit specified for each promotion.
• Bonuses are intended for personal recreational use only and may not be transferred between accounts.
• Talabat reserves the right to withdraw any bonus offer at any time without prior notice.
• If a bonus is claimed in error or through a technical fault, Talabat may reverse the bonus and any winnings derived from it.

Attempting to abuse the Talabat bonus system — including but not limited to creating multiple accounts to claim the same offer, using automated tools to meet wagering requirements, or coordinating with other players to exploit promotions — will result in the forfeiture of all bonuses and may lead to permanent account closure.

All games and betting markets on Talabat operate according to the specific rules displayed within each game or market. In the event of any conflict between general terms and game-specific rules, the game-specific rules take precedence.

Bets placed on Talabat are final once confirmed. You may not cancel or amend a bet after it has been accepted by the system. It is your responsibility to check the details of your bet before confirming it.

• Talabat reserves the right to void any bet placed on an event that has already started or concluded at the time of placement.
• In the event of a technical error that affects the outcome of a game or bet, Talabat will investigate and resolve the matter at its sole discretion.
• Minimum and maximum bet limits apply to all markets and are displayed within each game or betting section.
• Talabat reserves the right to limit the maximum winnings payable on any single bet or game session.

For live sports betting, odds are updated in real time and the odds displayed at the moment of bet confirmation are the odds that apply to your wager. Talabat is not responsible for any discrepancy between odds displayed during browsing and odds at the point of confirmation due to market movement.

Talabat is committed to providing a fair gaming environment for all members. The following conduct is strictly prohibited on the Talabat platform:

• Using automated betting software, bots, scripts, or any other tool to place bets or interact with games.
• Exploiting software bugs, glitches, or technical errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes or betting markets.
• Using information obtained through illegal means to gain an advantage in any betting market.
• Engaging in any form of money laundering or using Talabat for any illegal financial activity.
• Attempting to access another player's account without authorisation.

Talabat monitors all account activity for signs of prohibited conduct. If prohibited conduct is detected or suspected, Talabat reserves the right to suspend the account immediately, void all associated bets and winnings, and report the matter to relevant authorities where required by law.

Talabat collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on Talabat, you consent to the collection and use of your personal data as described in the Privacy Policy.

Talabat uses your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. Your data is not sold to third parties for marketing purposes.

• You have the right to request access to the personal data Talabat holds about you.
• You may request correction of inaccurate data by contacting Talabat support.
• Account closure requests will be processed in accordance with Talabat's data retention obligations.

For full details of how Talabat handles your personal data, please review the Privacy Policy.

Talabat is committed to promoting responsible gaming among all members. The platform provides a range of tools to help you manage your gaming activity, all accessible directly from your account settings:

• Deposit limits — set a daily, weekly, or monthly cap on how much you can deposit.
• Loss limits — restrict the amount you can lose within a defined period.
• Session time reminders — receive notifications when you have been playing for a set duration.
• Self-exclusion — temporarily or permanently exclude yourself from the Talabat platform.

If you feel that your gaming is becoming a problem, we encourage you to use these tools and to reach out to Talabat support for assistance. For more information, visit the Responsible Gaming page.

You may close your Talabat account at any time by contacting support via live chat. Any remaining balance will be returned to your registered payment method following standard verification checks, provided no outstanding wagering requirements apply to the funds.

Talabat reserves the right to suspend or close any account at its discretion, including in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity or payment verification within a reasonable timeframe.
• Suspected fraudulent, abusive, or illegal activity.
• Account inactivity for a period exceeding 12 consecutive months.
• At the request of the account holder via the self-exclusion process.

Where an account is closed due to a breach of these terms, Talabat reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in whole or in part.

Talabat provides its platform on an "as is" basis and makes no warranties, express or implied, regarding the uninterrupted availability of the service. Talabat will make reasonable efforts to maintain platform availability but cannot guarantee that the service will be free from interruptions, errors, or technical faults at all times.

• Talabat is not liable for any loss of winnings, data, or opportunity arising from platform downtime or technical errors beyond its reasonable control.
• Talabat is not responsible for any losses arising from your failure to comply with these terms.
• Talabat's total liability to you in connection with any single incident shall not exceed the amount deposited by you in the 30 days preceding the incident.

Nothing in these terms limits Talabat's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law.

Talabat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, Talabat will notify registered members via the email address or mobile number associated with their account.

Your continued use of Talabat following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with the updated terms, you should stop using the platform and close your account.

If you have any questions about these Terms and Conditions or need clarification on any point, the Talabat support team is available 24 hours a day, seven days a week via live chat on the platform.

You can also reach us by email at [email protected]. We aim to respond to all email enquiries within 24 hours.