Your privacy matters to us. This policy explains exactly what personal data Talabat collects, why we collect it, how we use it, and the rights you have over your own information as a member of our platform.
Before you read the full policy, here are the six most important commitments Talabat makes about how your personal data is handled.
All personal data stored on Talabat's systems is protected using industry-standard encryption. Your account details, payment information, and transaction history are secured at rest and in transit at all times.
Talabat does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and improve the Talabat platform.
You have the right to access, correct, and request deletion of the personal data Talabat holds about you. These requests can be submitted at any time by contacting our support team via live chat or email.
Talabat only collects the personal data that is genuinely necessary to operate your account and comply with legal obligations. We do not collect data speculatively or for purposes beyond what is described in this policy.
Talabat will only send you promotional communications if you have opted in to receive them. You can withdraw your consent and unsubscribe from marketing messages at any time through your account settings.
This privacy policy is written in plain language so you can actually understand it. If anything is unclear, our support team is available 24/7 to explain how your data is handled and answer any questions you have.
Talabat is an online gaming and sports betting platform operating at talabat.club, serving players across Bangladesh. When this policy refers to "Talabat", "we", "us", or "our", it means the Talabat platform and the team responsible for operating it.
As the operator of the Talabat platform, we act as the data controller for all personal information collected from registered members and visitors to our website. This means we are responsible for deciding how and why your personal data is processed.
If you have any questions about how Talabat handles your personal data, you can reach our support team at any time via live chat on the platform or by emailing [email protected].
Talabat collects personal data that is necessary to create and manage your account, process your transactions, and comply with our legal obligations. The categories of data we collect include:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Yes |
| Contact Data | Mobile number, email address | Yes |
| Financial Data | bKash / Nagad / Rocket account number, transaction history | Yes |
| Technical Data | IP address, device type, browser, operating system | Auto |
| Usage Data | Pages visited, games played, session duration, bet history | Auto |
| Marketing Data | Communication preferences, opt-in status | Optional |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.
Talabat collects your personal data through several channels depending on how you interact with the platform:
Talabat does not purchase personal data from third-party data brokers or marketing lists. All data we hold about you comes directly from your interactions with the Talabat platform.
Talabat uses your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons it was originally collected. The main purposes for which we process your data are:
Where Talabat relies on your consent as the legal basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Talabat does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
All third parties who process personal data on behalf of Talabat are contractually required to handle that data securely and in accordance with applicable data protection law. They are not permitted to use your data for any purpose other than the specific service they provide to Talabat.
Talabat uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how members use the site. Cookies are small text files stored on your device when you visit the Talabat website.
The types of cookies Talabat uses include:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Talabat platform, though some features may not function as intended.
Talabat does not use third-party advertising cookies or allow external advertising networks to track your behaviour across other websites via the Talabat platform.
Talabat retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The general retention periods we apply are:
When personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, Talabat will securely delete or anonymise the data.
As a Talabat member, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at [email protected].
Talabat will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
Talabat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:
While Talabat takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your Talabat account and never share your login credentials with anyone.
The Talabat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered on Talabat or provided us with personal data, please contact our support team immediately so we can investigate and take appropriate action.
Any account found to belong to a person under 18 will be closed immediately, and any personal data associated with that account will be deleted in accordance with our data retention obligations.
Talabat may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.
For significant changes that materially affect how we use your personal data, we will notify registered members via the mobile number or email address associated with their account. Your continued use of Talabat following the publication of an updated policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how Talabat protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Talabat handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.
For data rights requests — such as access, correction, or deletion of your personal data — please email us with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account quickly.